Social Recovery Environment

Social recovery includes access to quality housing, transport, education, health and community support services. Restoring social wellbeing is a holistic and collaborative process. Here is what we have to share.

 

A companion through the chaos: Leading in disaster recovery

This companion is about leadership in disaster recovery.
Recovering from a...

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A framework for social recovery

Ch.2: Canterbury Earthquake Social Recovery Services and Support video
This...

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All Right? Campaign

Ch.7: Canterbury Earthquake Social Recovery Services and Support video
This...

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Best practice guidelines for the prioritisation of vulnerable customers

Following the Canterbury earthquakes, the Human Rights Commission surveyed...

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Building community resilience: Learning from the Canterbury earthquakes

This report presents the findings of case-study research on six Canterbury...

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Building social connectedness

Community-led activities build social connections. This case study summaris...

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Building the plane while flying it: The CERA experience

The CERA experience drew out a range of feelings among its employees. Peopl...

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CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Developm...

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CERA land zoning policy and the residential red zone

The New Zealand Government (the Crown) developed a set of policies in respo...

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CERA’s communication channels

Post-disaster communications require a multiple channel approach to maximis...

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Canterbury earthquake social recovery services and support

This video series shows you how to support people’s wellbeing following a...

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Christchurch Innovations: Earthquake Support Coordination Service

An integrated service response by multiple support agencies has helped many...

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A companion through the chaos: Leading in disaster recovery

This companion is about leadership in disaster recovery. Recovering from a disaster is a deeply human event – it requires us to reach deep inside of ourselves and bring to others the best of who we...

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A framework for social recovery

Ch.2: Canterbury Earthquake Social Recovery Services and Support video This video explains the psychosocial pyramid model CERA and partner agencies used to ensure psychosocial services and supports me...

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All Right? Campaign

Ch.7: Canterbury Earthquake Social Recovery Services and Support video This video explains the internationally award winning ‘All right?’ social marketing campaign. The ’All right?’ campaign p...

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Best practice guidelines for the prioritisation of vulnerable customers

Following the Canterbury earthquakes, the Human Rights Commission surveyed New Zealand insurers (state and private) in order to understand how the industry was responding to the insurance claims of vu...

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Building community resilience: Learning from the Canterbury earthquakes

This report presents the findings of case-study research on six Canterbury communities after a series of devastating earthquakes in 2010 and 2011.   The research explores how the communities responde...

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Building social connectedness

Community-led activities build social connections. This case study summarises events that encouraged neighbourliness through community based activities. It describes the ways in which a recovery agenc...

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Building the plane while flying it: The CERA experience

The CERA experience drew out a range of feelings among its employees. People joined CERA because it represented a unique life experience and career opportunity. It was exciting. It was a challenge. It...

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CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Development Unit (CCDU), as part of CERA. CCDU’s role was to lead recovery of the central city. The Christchurch Central Recovery P...

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CERA land zoning policy and the residential red zone

The New Zealand Government (the Crown) developed a set of policies in response to damaged residential land in greater Christchurch. This social policy initiative was directed at meeting the needs of p...

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CERA’s communication channels

Post-disaster communications require a multiple channel approach to maximise reach and cut-through.  This case study outlines the range of communications channels CERA utilised and explores how messa...

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Canterbury earthquake social recovery services and support

This video series shows you how to support people’s wellbeing following a major natural disaster using an integrated system of psychosocial services and supports. Residents of greater Christchurch e...

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Christchurch Innovations: Earthquake Support Coordination Service

An integrated service response by multiple support agencies has helped many people in the Christchurch community to find shelter and get back on their feet following the Canterbury earthquakes.

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We sat down with people who gained a lot of experience from working in recovery and together we identified five common themes. These themes help us understand the learning from the Canterbury recovery.

Themes