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Communicating in a recovery: CERA’s approach to communications and engagement

From CERA’s inception there was enormous demand for action and answers, at both national and local levels. In the challenging, post-earthquake environment, CERA had to find effective ways to communi...

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Resource: Case Study

CERA’s communication channels

Post-disaster communications require a multiple channel approach to maximise reach and cut-through.  This case study outlines the range of communications channels CERA utilised and explores how messa...

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Resource: Case Study

CERA communications – key lessons identified

This resource looks at CERA’s experience communicating in recovery and extracts some key lessons to help guide others.

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Resource: Key Lesson

CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Development Unit (CCDU), as part of CERA. CCDU’s role was to lead recovery of the central city. The Christchurch Central Recovery P...

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Resource: Case Study

Collaborative communications

Following a disaster there can be information overload as various organisations rush to make information available. CERA recognised the importance of working collaboratively with stakeholders and part...

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Resource: Case Study

The Communications team

CERA’s Communications team had many functions. These included working with stakeholders to plan and manage issues, planning and delivering public information, producing informative collateral, and b...

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Resource: Narrative