Communication and Community Engagement

Traditional communication is not enough. The foundation for open and honest partnerships with communities comes from engagement, meaningful and regular communication. Here is what we have to share.

Building community resilience: Learning from the Canterbury earthquakes

This report presents the findings of case-study research on six Canterbury...

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CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Developm...

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CERA communications – key lessons identified

This resource looks at CERA’s experience communicating in recovery and ex...

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CERA’s communication channels

Post-disaster communications require a multiple channel approach to maximis...

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Collaborative communications

Following a disaster there can be information overload as various organisat...

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Communicating in a recovery: CERA’s approach to communications and engagement

From CERA’s inception there was enormous demand for action and answers, a...

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Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group...

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Development of the Community in Mind Strategy and Shared Programme of Action

CERA coordinated the development of a high level strategy to guide psychoso...

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected...

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Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of...

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Recovery monitoring and surveying hard-to-reach populations

This case study describes challenges faced by the Youth Wellbeing Survey te...

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The Amazing Place youth engagement strategy

In 2013 the Christchurch Central Development Unit developed a youth engagem...

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Building community resilience: Learning from the Canterbury earthquakes

This report presents the findings of case-study research on six Canterbury communities after a series of devastating earthquakes in 2010 and 2011.   The research explores how the communities responde...

Read more

CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Development Unit (CCDU), as part of CERA. CCDU’s role was to lead recovery of the central city. The Christchurch Central Recovery P...

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CERA communications – key lessons identified

This resource looks at CERA’s experience communicating in recovery and extracts some key lessons to help guide others.

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CERA’s communication channels

Post-disaster communications require a multiple channel approach to maximise reach and cut-through.  This case study outlines the range of communications channels CERA utilised and explores how messa...

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Collaborative communications

Following a disaster there can be information overload as various organisations rush to make information available. CERA recognised the importance of working collaboratively with stakeholders and part...

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Communicating in a recovery: CERA’s approach to communications and engagement

From CERA’s inception there was enormous demand for action and answers, at both national and local levels. In the challenging, post-earthquake environment, CERA had to find effective ways to communi...

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Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group set up under the Canterbury Earthquake Recovery Act 2010 to have input into decision-making.

Read more

Development of the Community in Mind Strategy and Shared Programme of Action

CERA coordinated the development of a high level strategy to guide psychosocial recovery. The ‘Community in Mind’ strategy was supplemented by a Shared Programme of Action to capture recovery acti...

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected communities. Often people will be stressed and anxious and the engagement messages may involve difficult decisions about peop...

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Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of the Canterbury Earthquake Memorial. This case study describes the engagement process including a call for ideas, engagement w...

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Recovery monitoring and surveying hard-to-reach populations

This case study describes challenges faced by the Youth Wellbeing Survey team implementing the survey in the field. Understanding the experience and recovery needs of young people is important for rec...

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The Amazing Place youth engagement strategy

In 2013 the Christchurch Central Development Unit developed a youth engagement strategy to reconnect the children of Canterbury with Christchurch’s central city.A series of competitions was develope...

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