Communication and Community Engagement

Traditional communication is not enough. The foundation for open and honest partnerships with communities comes from engagement, meaningful and regular communication. Here is what we have to share.

All Right? Campaign

Ch.7: Canterbury Earthquake Social Recovery Services and Support video
This...

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Canterbury earthquake social recovery services and support

This video series shows you how to support people’s wellbeing following a...

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Christchurch Innovations: Earthquake Support Coordination Service

An integrated service response by multiple support agencies has helped many...

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Community led recovery

Ch.6: Canterbury Earthquake Social Recovery Services and Support video
This...

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Community resilience

Ch.3: Understanding Social Recovery report
This chapter discusses CERA’s...

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Development of the Community in Mind Strategy and Shared Programme of Action

CERA coordinated the development of a high level strategy to guide psychoso...

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Earthquake preparedness in an ageing society: Learning from the experience of the Canterbury Earthquakes

The ageing of the New Zealand population means that, in future, very large...

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected...

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Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of...

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Recovery monitoring and surveying hard-to-reach populations

This case study describes challenges faced by the Youth Wellbeing Survey te...

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Single point of entry - 0800 number

Ch.3: Canterbury Earthquake Social Recovery Services and Support video
This...

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All Right? Campaign

Ch.7: Canterbury Earthquake Social Recovery Services and Support video This video explains the internationally award winning ‘All right?’ social marketing campaign. The ’All right?’ campaign p...

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Canterbury earthquake social recovery services and support

This video series shows you how to support people’s wellbeing following a major natural disaster using an integrated system of psychosocial services and supports. Residents of greater Christchurch e...

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Christchurch Innovations: Earthquake Support Coordination Service

An integrated service response by multiple support agencies has helped many people in the Christchurch community to find shelter and get back on their feet following the Canterbury earthquakes.

Read more

Community led recovery

Ch.6: Canterbury Earthquake Social Recovery Services and Support video This video explains how recovery agencies can support communities to lead their own recovery, and showcases community-led social...

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Community resilience

Ch.3: Understanding Social Recovery report This chapter discusses CERA’s Community Resilience Programme which led and coordinated the psychosocial system of services and supports across a number of...

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Development of the Community in Mind Strategy and Shared Programme of Action

CERA coordinated the development of a high level strategy to guide psychosocial recovery. The ‘Community in Mind’ strategy was supplemented by a Shared Programme of Action to capture recovery acti...

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Earthquake preparedness in an ageing society: Learning from the experience of the Canterbury Earthquakes

The ageing of the New Zealand population means that, in future, very large numbers of very old people will be living in the community, many alone or with a spouse of similar age, many suffering from c...

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected communities. Often people will be stressed and anxious and the engagement messages may involve difficult decisions about peop...

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Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of the Canterbury Earthquake Memorial. This case study describes the engagement process including a call for ideas, engagement w...

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Recovery monitoring and surveying hard-to-reach populations

This case study describes challenges faced by the Youth Wellbeing Survey team implementing the survey in the field. Understanding the experience and recovery needs of young people is important for rec...

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Single point of entry - 0800 number

Ch.3: Canterbury Earthquake Social Recovery Services and Support video This video explains the importance of a single point of entry to social recovery services for people seeking support following a...

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