Communication and Community Engagement

Traditional communication is not enough. The foundation for open and honest partnerships with communities comes from engagement, meaningful and regular communication. Here is what we have to share.

Collaborative communications

Following a disaster there can be information overload as various organisat...

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Communicating effectively in recovery

One Voice Te Reo Kotahi was set up following the February 2011 Canterbury e...

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Communicating in a recovery: CERA’s approach to communications and engagement

From CERA’s inception there was enormous demand for action and answers, a...

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Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group...

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Community Resilience: case studies from the Canterbury earthquakes

Tephra is published by the Ministry of Civil Defence and Emergency Managem...

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Community led recovery

Ch.6: Canterbury Earthquake Social Recovery Services and Support video
This...

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Community resilience

Ch.3: Understanding Social Recovery report
This chapter discusses CERA’s...

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Delivering practical assistance and care to residents in need

St Christopher's Christchurch Community Response and New Zealand Red Cross...

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Development of the Community in Mind Strategy and Shared Programme of Action

CERA coordinated the development of a high level strategy to guide psychoso...

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Doing the groundwork before disaster strikes

Sharon Torstonson, Executive Officer of the Social Equity Wellbeing Network...

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Earthquake preparedness in an ageing society: Learning from the experience of the Canterbury Earthquakes

The ageing of the New Zealand population means that, in future, very large...

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected...

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Collaborative communications

Following a disaster there can be information overload as various organisations rush to make information available. CERA recognised the importance of working collaboratively with stakeholders and part...

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Communicating effectively in recovery

One Voice Te Reo Kotahi was set up following the February 2011 Canterbury earthquake, to give a voice to Third Sector Organisations, i.e. organisations not formed by the government or private sectors....

Read more

Communicating in a recovery: CERA’s approach to communications and engagement

From CERA’s inception there was enormous demand for action and answers, at both national and local levels. In the challenging, post-earthquake environment, CERA had to find effective ways to communi...

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Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group set up under the Canterbury Earthquake Recovery Act 2010 to have input into decision-making.

Read more

Community Resilience: case studies from the Canterbury earthquakes

Tephra is published by the Ministry of Civil Defence and Emergency Management to raise awareness and understanding of the major hazards faced in New Zealand. This edition draws on the experiences of...

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Community led recovery

Ch.6: Canterbury Earthquake Social Recovery Services and Support video This video explains how recovery agencies can support communities to lead their own recovery, and showcases community-led social...

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Community resilience

Ch.3: Understanding Social Recovery report This chapter discusses CERA’s Community Resilience Programme which led and coordinated the psychosocial system of services and supports across a number of...

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Delivering practical assistance and care to residents in need

St Christopher's Christchurch Community Response and New Zealand Red Cross discuss the importance of partnerships in recovery and the support they provide to residents through door knocking following...

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Development of the Community in Mind Strategy and Shared Programme of Action

CERA coordinated the development of a high level strategy to guide psychosocial recovery. The ‘Community in Mind’ strategy was supplemented by a Shared Programme of Action to capture recovery acti...

Read more

Doing the groundwork before disaster strikes

Sharon Torstonson, Executive Officer of the Social Equity Wellbeing Network (SEWN), shares what actions the organisation took following the earthquakes in Christchurch and some tips for others recove...

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Earthquake preparedness in an ageing society: Learning from the experience of the Canterbury Earthquakes

The ageing of the New Zealand population means that, in future, very large numbers of very old people will be living in the community, many alone or with a spouse of similar age, many suffering from c...

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected communities. Often people will be stressed and anxious and the engagement messages may involve difficult decisions about peop...

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