Communicating in Recovery

Traditional communication is not enough. It’s about reaching people and ensuring the information is easily digestible in a variety of ways. Here is what we have to share.

CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Developm...

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CERA communications – key lessons identified

This resource looks at CERA’s experience communicating in recovery and ex...

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CERA’s communication channels

Post-disaster communications require a multiple channel approach to maximis...

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Christchurch Migrant Inter-Agency Group: Lessons learned following the earthquakes of 22 February 2011

This document discusses the ‘lessons learned’ as a result of the work u...

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Collaborative communications

Following a disaster there can be information overload as various organisat...

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Communicating in a recovery: CERA’s approach to communications and engagement

From CERA’s inception there was enormous demand for action and answers, a...

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Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group...

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Cordon access: An overview

Following the February 2011 earthquake, a cordon closed off most of Christc...

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Creating technologies

This case study details how CERA used innovative IT tools and systems to en...

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected...

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Guidelines for a cordon

Implementing a cordon after a natural disaster is a challenging and critica...

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Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of...

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CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Development Unit (CCDU), as part of CERA. CCDU’s role was to lead recovery of the central city. The Christchurch Central Recovery P...

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CERA communications – key lessons identified

This resource looks at CERA’s experience communicating in recovery and extracts some key lessons to help guide others.

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CERA’s communication channels

Post-disaster communications require a multiple channel approach to maximise reach and cut-through.  This case study outlines the range of communications channels CERA utilised and explores how messa...

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Christchurch Migrant Inter-Agency Group: Lessons learned following the earthquakes of 22 February 2011

This document discusses the ‘lessons learned’ as a result of the work undertaken by the Christchurch Migrant Inter-Agency group, set up to support migrants and refugees following the February 22 e...

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Collaborative communications

Following a disaster there can be information overload as various organisations rush to make information available. CERA recognised the importance of working collaboratively with stakeholders and part...

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Communicating in a recovery: CERA’s approach to communications and engagement

From CERA’s inception there was enormous demand for action and answers, at both national and local levels. In the challenging, post-earthquake environment, CERA had to find effective ways to communi...

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Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group set up under the Canterbury Earthquake Recovery Act 2010 to have input into decision-making.

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Cordon access: An overview

Following the February 2011 earthquake, a cordon closed off most of Christchurch’s central city. A monitored pass system was implemented by CERA to provide limited, safe access to business owners, t...

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Creating technologies

This case study details how CERA used innovative IT tools and systems to enhance communications and information management in the recovery.

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected communities. Often people will be stressed and anxious and the engagement messages may involve difficult decisions about peop...

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Guidelines for a cordon

Implementing a cordon after a natural disaster is a challenging and critical task which requires careful planning and coordination. The attached guidelines were compiled by the team who managed the CE...

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Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of the Canterbury Earthquake Memorial. This case study describes the engagement process including a call for ideas, engagement w...

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