Communicating in Recovery

Traditional communication is not enough. It’s about reaching people and ensuring the information is easily digestible in a variety of ways. Here is what we have to share.

Working with the private sector to redevelop Christchurch’s central city

This case study looks at the role the private sector played in redeveloping...

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The Communications team

CERA’s Communications team had many functions. These included working wit...

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Shaken but not Stirred: A University’s Resilience in the Face of Adversity. 4th September 2010 Earthquake

On 4 September 2010, people in Canterbury were shaken from their beds by a...

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SCIRT Learning Legacy project

The SCIRT Learning Legacy project began part way through the SCIRT programm...

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Resilience tested: A year and a half of ten thousand aftershocks

Resilience Tested is a companion to Shaken but not Stirred. It tells the st...

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Residential Advisory Service

Ch.9: Canterbury Earthquake Social Recovery Services and Support video
The...

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Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of...

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Guidelines for a cordon

Implementing a cordon after a natural disaster is a challenging and critica...

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected...

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Creating technologies

This case study details how CERA used innovative IT tools and systems to en...

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Cordon access: An overview

Following the February 2011 earthquake, a cordon closed off most of Christc...

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Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group...

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Working with the private sector to redevelop Christchurch’s central city

This case study looks at the role the private sector played in redeveloping the Christchurch central business district after the devastating earthquake sequence of 2010/11.

Read more

The Communications team

CERA’s Communications team had many functions. These included working with stakeholders to plan and manage issues, planning and delivering public information, producing informative collateral, and b...

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Shaken but not Stirred: A University’s Resilience in the Face of Adversity. 4th September 2010 Earthquake

On 4 September 2010, people in Canterbury were shaken from their beds by a major earthquake. This report tells the story of the University of Canterbury (UC), its staff and its students, as they rose...

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SCIRT Learning Legacy project

The SCIRT Learning Legacy project began part way through the SCIRT programme to capture, document and share SCIRT learnings and innovations. It aims to make freely available the resources and tools to...

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Resilience tested: A year and a half of ten thousand aftershocks

Resilience Tested is a companion to Shaken but not Stirred. It tells the story of the University of Canterbury (UC) following the earthquake on 22 February 2011.   The earthquake caused immediate eva...

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Residential Advisory Service

Ch.9: Canterbury Earthquake Social Recovery Services and Support video The Residential Advisory Service is a free and impartial client-centred service to support property owners to resolve their insur...

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Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of the Canterbury Earthquake Memorial. This case study describes the engagement process including a call for ideas, engagement w...

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Guidelines for a cordon

Implementing a cordon after a natural disaster is a challenging and critical task which requires careful planning and coordination. The attached guidelines were compiled by the team who managed the CE...

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Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected communities. Often people will be stressed and anxious and the engagement messages may involve difficult decisions about peop...

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Creating technologies

This case study details how CERA used innovative IT tools and systems to enhance communications and information management in the recovery.

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Cordon access: An overview

Following the February 2011 earthquake, a cordon closed off most of Christchurch’s central city. A monitored pass system was implemented by CERA to provide limited, safe access to business owners, t...

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Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group set up under the Canterbury Earthquake Recovery Act 2010 to have input into decision-making.

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