Community Engagement

The foundation for open and honest partnerships with communities comes from engagement, meaningful and regular communication. Here is what we have to share.

Building community resilience: Learning from the Canterbury earthquakes

This report presents the findings of case-study research on six Canterbury...

Read more

CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Developm...

Read more

CERA communications – key lessons identified

This resource looks at CERA’s experience communicating in recovery and ex...

Read more

CERA’s communication channels

Post-disaster communications require a multiple channel approach to maximis...

Read more

Collaborative communications

Following a disaster there can be information overload as various organisat...

Read more

Communicating in a recovery: CERA’s approach to communications and engagement

From CERA’s inception there was enormous demand for action and answers, a...

Read more

Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group...

Read more

Development of the Community in Mind Strategy and Shared Programme of Action

CERA coordinated the development of a high level strategy to guide psychoso...

Read more

Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected...

Read more

Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of...

Read more

Monitoring social recovery

This guide outlines tips for implementing social recovery monitoring to ide...

Read more

Recovery monitoring and surveying hard-to-reach populations

This case study describes challenges faced by the Youth Wellbeing Survey te...

Read more

Building community resilience: Learning from the Canterbury earthquakes

This report presents the findings of case-study research on six Canterbury communities after a series of devastating earthquakes in 2010 and 2011.   The research explores how the communities responde...

Read more

CCDU Communications: Promoting the central city

In April 2012, the Government established the Christchurch Central Development Unit (CCDU), as part of CERA. CCDU’s role was to lead recovery of the central city. The Christchurch Central Recovery P...

Read more

CERA communications – key lessons identified

This resource looks at CERA’s experience communicating in recovery and extracts some key lessons to help guide others.

Read more

CERA’s communication channels

Post-disaster communications require a multiple channel approach to maximise reach and cut-through.  This case study outlines the range of communications channels CERA utilised and explores how messa...

Read more

Collaborative communications

Following a disaster there can be information overload as various organisations rush to make information available. CERA recognised the importance of working collaboratively with stakeholders and part...

Read more

Communicating in a recovery: CERA’s approach to communications and engagement

From CERA’s inception there was enormous demand for action and answers, at both national and local levels. In the challenging, post-earthquake environment, CERA had to find effective ways to communi...

Read more

Community Forum: Advocates for the people of greater Christchurch

An overview of the Community Forum – a key community representative group set up under the Canterbury Earthquake Recovery Act 2010 to have input into decision-making.

Read more

Development of the Community in Mind Strategy and Shared Programme of Action

CERA coordinated the development of a high level strategy to guide psychosocial recovery. The ‘Community in Mind’ strategy was supplemented by a Shared Programme of Action to capture recovery acti...

Read more

Engaging with communities in a recovery context

This guide outlines tips for recovery practitioners engaging with affected communities. Often people will be stressed and anxious and the engagement messages may involve difficult decisions about peop...

Read more

Ideas to Remember - Canterbury Earthquake Memorial

CERA developed a community engagement process to inform the development of the Canterbury Earthquake Memorial. This case study describes the engagement process including a call for ideas, engagement w...

Read more

Monitoring social recovery

This guide outlines tips for implementing social recovery monitoring to identify emerging issues and track recovery over time. Central to recovery monitoring is working with other agencies. This guide...

Read more

Recovery monitoring and surveying hard-to-reach populations

This case study describes challenges faced by the Youth Wellbeing Survey team implementing the survey in the field. Understanding the experience and recovery needs of young people is important for rec...

Read more

Want to find out how to run a learning incubator?

Learn