Social Recovery

Social recovery includes access to quality housing, transport, education, health and community support services. Restoring social wellbeing is a holistic and collaborative process. Here is what we have to share.

Learning from the Ministry of Social Development’s contribution to the Canterbury Earthquake Recovery Efforts

This paper contributes focuses on the role of the Ministry of Social Develo...

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Living through and working for recovery

Recovery agencies need staff in community-facing roles. This case study is...

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Monitoring human rights in the Canterbury Earthquake Recovery

This report examines the human rights challenges that have emerged during t...

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Monitoring social outcomes

This video describes the social recovery evidence base CERA established and...

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Monitoring social recovery

This guide outlines tips for implementing social recovery monitoring to ide...

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Recovery monitoring and surveying hard-to-reach populations

This case study describes challenges faced by the Youth Wellbeing Survey te...

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Repair Well

Since September 2010, Canterbury, New Zealand has suffered a number of sign...

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Residential Advisory Service

Settling insurance claims was challenging for many property owners. This ca...

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Residential Advisory Service

Ch.9: Canterbury Earthquake Social Recovery Services and Support videoThe R...

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Rū Whenua Review

The purpose of the Rū Whenua Review is to understand the barriers and chal...

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Single point of entry - 0800 number

Ch.3: Canterbury Earthquake Social Recovery Services and Support videoThis...

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Social and cultural outcomes

Ch.2: Understanding Social Recovery reportThis chapter discusses the social...

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Learning from the Ministry of Social Development’s contribution to the Canterbury Earthquake Recovery Efforts

This paper contributes focuses on the role of the Ministry of Social Development (MSD) in the 2010-11 Canterbury earthquake recovery efforts. MSD welcomes the opportunity to reflect on the scope and e...

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Living through and working for recovery

Recovery agencies need staff in community-facing roles. This case study is based on the experience of CERA staff who worked directly with residents seeking advice or support. It identifies the skills...

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Monitoring human rights in the Canterbury Earthquake Recovery

This report examines the human rights challenges that have emerged during the Canterbury earthquake recovery, and calls for human rights standards to be the essential foundation for a fair and just re...

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Monitoring social outcomes

This video describes the social recovery evidence base CERA established and developed over time. Social outcomes monitoring commenced early and informed decision making. The evidence base enabled deci...

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Monitoring social recovery

This guide outlines tips for implementing social recovery monitoring to identify emerging issues and track recovery over time. Central to recovery monitoring is working with other agencies. This guide...

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Recovery monitoring and surveying hard-to-reach populations

This case study describes challenges faced by the Youth Wellbeing Survey team implementing the survey in the field. Understanding the experience and recovery needs of young people is important for rec...

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Repair Well

Since September 2010, Canterbury, New Zealand has suffered a number of significant earthquakes affecting thousands of people. In response, the New Zealand Red Cross Earthquake Appeal received over $12...

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Residential Advisory Service

Settling insurance claims was challenging for many property owners. This case study focuses on the Residential Advisory Service, a free, impartial, client-centred advice service to help property owner...

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Residential Advisory Service

Ch.9: Canterbury Earthquake Social Recovery Services and Support videoThe Residential Advisory Service is a free and impartial client-centred service to support property owners to resolve their insura...

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Rū Whenua Review

The purpose of the Rū Whenua Review is to understand the barriers and challenges for reaching whānau in critical contexts and to generate “more impact” for whānau transformation across greater...

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Single point of entry - 0800 number

Ch.3: Canterbury Earthquake Social Recovery Services and Support videoThis video explains the importance of a single point of entry to social recovery services for people seeking support following a m...

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Social and cultural outcomes

Ch.2: Understanding Social Recovery reportThis chapter discusses the social recovery monitoring work undertaken by CERA, including the Canterbury Wellbeing Index which it developed to monitor social r...

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